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An introduction into AI in Social Work: Benefits, Challenges, and the Road Ahead

This session will dive into the practical benefits of AI, showcase real-world examples and case studies, and explore how professionals can adopt these technologies responsibly.

We’ll also look ahead to the potential future applications of AI in social work and discuss what this means for ethics, empathy, and human-centred care.

By attending this session, participants will:

  • Understand the benefits of using AI in social work, including enhanced data analysis, predictive insights, and streamlined administrative tasks.
  • Explore examples and case studies demonstrating how different types of AI, such as machine learning, natural language processing, and chatbots are currently being applied in practice.
  • Learn strategies for developing responsible adoption of AI tools, ensuring transparency, fairness, and alignment with social work values.
Speaker
Kevin Yong
managing director
Coram-i
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Predictive AI and Social Care: Opportunities and Challenges Ahead

This session explores the role of AI prediction tools in social work and social care, starting with what these tools are and how they function and a look at real-life examples and case studies.

The session will examine the ethical and practice implications of using predictive analytics in decision-making, addressing questions of fairness, transparency, and accountability and will gather perspectives on how tools might shape future practice.

By attending this session, participants will:

  • Differentiate between Generative AI and Predictive AI, understanding their distinct purposes and applications.
  • Gain awareness of real-world use cases for Predictive AI in social work and social care.
  • Explore ethical concerns and potential pitfalls of Predictive AI, and develop the ability to engage in informed professional dialogue about its use.
Speakers
Professor Tarsem Singh Cooner
University of Birmingham
Dr Caroline Webb
University of Birmingham
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Break
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What's next for AI in children's services?

This session will explore the next generations of AI for children's services, including the potential and limitations of AI to reduce bureaucracy, improve decision-making, enhance the use of research and support skilled relational practice. Ethical, organisational and practical problems in all these areas will be outlined and a human centred approach centred on the needs of children, families and workers proposed. Learning points: 

By attending this session, participants will:

  • Discover potential future uses of AI within children’s services.
  • Further understand the opportunities as well as the problems and limitations in using AI.
  • Explore human centred ways of developing AI for use in children's services.
Speaker
Professor Donald Forrester
Professor of child and family social work
Cardiff University
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Panel discussion: the ethical and equity-related challenges of using AI in children’s and adult services

This discussion will delve into the ethical and equity challenges of using AI in children’s and adult social services.

Panellists will examine critical issues such as data bias, transparency, accountability, and the potential for AI to reduce, or reinforce existing inequalities as well as examining the important question of who is leading the conversation on how it’s being used?


Speakers TBC

 

This is a live, ONLINE event.